Privacy policy

Privacy Policy

Your personal data, as the data controller, is obtained, processed, and may be transferred to third parties as a part of the products and services provided to you through the website with the domain name www.foenjewelry.com ("Website") by FOEN DESIGN AND JEWELRY INDUSTRY TRADE LIMITED COMPANY ("Foen") within the scope explained below in this Privacy and Personal Data Protection Policy ("Policy") in accordance with the Law on the Protection of Personal Data No. 6698 ("KVKK"). We present the following explanations to fulfill our disclosure obligation arising from Article (10) of the KVKK.

The transfer of your personal data to third parties is carried out in accordance with the conditions determined by third parties, existing contracts with third parties, and the current applicable legislation to prevent any violations of rights. We take necessary technical and legal measures to prevent rights violations during data transfer to third parties. However, this Policy does not reflect the privacy practices of third parties to whom information is transferred, and it does not cover titles, campaigns, or other advertisements or promotions on third-party websites that we sponsor and/or participate in. We are not responsible as Foen for data protection and privacy policies of third parties who receive personal data, their practices, actions taken regarding personal data collected, stored, and used through links on websites, platforms, and the Website that are beyond our control and belong to third parties.

You can contact us through www.foenjewelry.com regarding this Policy for all your requests and questions.

For What Purposes and on What Legal Grounds Are Your Personal Data Processed?

Your personal data may be processed within the scope of this Policy for the following purposes and in accordance with the basic principles envisaged in the KVKK and the personal data processing conditions specified in Article (5) of the KVKK: fulfillment of the obligations imposed on us by legislation, including but not limited to the Turkish Commercial Code No. 6102, the Law on the Protection of Consumers No. 6502, and the Distance Contracts Regulation published in the Official Gazette dated 27.11.2014; compliance with legal obligations; processing of data for our legitimate interests as the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject; processing of data for the performance of a contract; provision of the products and services you wish to benefit from through the Website; improvement of the products and services offered to you; communication with you regarding the provided products and services; recording address and other necessary information for communication; contacting our customers regarding the conditions, current status, and updates of the contracts we have concluded under the Distance Contracts Regulation and the Law on the Protection of Consumers; providing information to public officials upon request and by law regarding matters related to public security; making necessary disclosures; preparing all records and documents forming the basis for processing, whether on electronic (internet/mobile, etc.) or paper-based media; collection of the product price via credit card or bank card, issuance of invoice/receipt, shipment by cargo, fulfillment of post-sales activities such as repair; making notifications related to Website memberships (renewal, termination, etc.); informing about membership and/or return conditions; fixing errors on the Website; improving service quality and performing other obligatory operations within the scope of services to be provided to you ("Purposes").

Upon giving your explicit consent, your personal data may be processed by us for the purpose of direct marketing, advertising, and promotion activities, to inform our customers about campaign discounts, and to send commercial electronic messages to the communication address provided by our customers. You can at any time request the cessation of receiving marketing, promotional, and electronic communications by following the unsubscribe links in the electronic messages sent to you or by contacting us. Also, providing your contact information voluntarily to contact you does not require obtaining explicit consent for sending commercial electronic messages.

Your personal data is processed in compliance with the law and principles of honesty, for specific, clear, and legitimate purposes, is kept accurate and up-to-date as necessary, used limitedly and proportionately to the purpose for which they are processed, and is kept for the period stipulated by law.

Which Data Do We Access?

When you provide us with your personal information through the data entry fields on the Website, the following information is obtained from you:

Your name, surname, address,
Email address, your computer's IP address, phone number,
If you purchase products/services from us: invoice address and T.C. ID number for invoice transactions, card information, and relevant information regarding purchased products or services,
Username and password used to create an account similar to membership, or order information provided,
Information you provide in all forms, surveys, and newsletter registrations on the Website.

Please Note: We kindly ask you not to send or disclose any sensitive or special personal data through the Website's products/services or by any other means.

From Which Channels Are Your Personal Data Collected?

Your personal data is collected through the Website while using the Website, creating a membership account, subscribing to the newsletter, electronic mail, telephone, and during communication with us via printed and online forms.

To Whom and For What Purpose Are Your Personal Data Transferred?

Your collected personal data may be transferred to our suppliers, authorized public institutions, private legal entities, consultants, business partners, cargo companies, Interbank Card Center, and banks we have agreements with, within the scope of fulfilling the activities related to the products and services, and performing any other necessary transaction for the products and services to be provided to you in accordance with the purposes mentioned above, and in compliance with the rules of personal data processing specified in Article (8) of the KVKK within the scope of personal data processing conditions regulated in Article (5) of the KVKK.

Upon your explicit consent, your personal data may be shared with our suppliers and business partners to directly market, carry out advertising and promotional activities, inform our customers about campaign discounts, and send commercial electronic messages to the communication address provided by our customers.

Duration of Retention of Your Personal Data

We will keep your personal data as long as necessary for the Purposes specified in this Policy. Your personal data processed in accordance with this Policy and Consent Statement prepared in accordance with the KVKK will be deleted, destroyed, or anonymized in accordance with other secondary legislation and general legislation, especially the Regulation on the Deletion, Destruction, or Anonymization of Personal Data, except for the necessity of keeping